Factory 47 hanoi - Bar in Hanoi

Stumbled across this bar while walking around and decided to stop in. At first, everything seemed fine. We went upstairs hoping to play pool, but the table was being occupied for ages by a group that then turned to include staff, so we never got a chance to play. It was extremely hot and humid upstairs, so we turned the air conditioning on, which made it much more comfortable. We had a couple of rounds of drinks and played darts. Not long after, a group of women arrived, including the lady in green. They walked in as if they owned the place, were given free drinks, and immediately turned the air conditioning off. The staff then sat down with them. I was sitting directly in front of the air conditioner because of how hot it was, so I got up and turned it back on. A staff member then rudely waved their hand in my face, pointed at the fans, and said, "No aircon." I replied that if they didn't want the air conditioning on, they should at close the doors, especially since no one was sitting outside. When I told the bartender we would be leaving after finishing our drinks, he said they didn't have enough customers to justify running the air conditioning. I pointed out that we were the only customers actually paying for drinks and that there hadn't been any issue with the air conditioning until that group arrived. Strangely, after that conversation, they closed the doors and turned the air conditioning back on. Overall, the staff were rude, dismissive, and seemed far more interested in looking after their friends than paying customers. Unfortunately, the poor service completely ruined what could have been a good visit.

Great vibes and music!!! Local beer on tap was delicious, staff were friendly. Highly recommend

Visited Bar 47 and unfortunately had a very poor experience - never experienced anything like this in Vietnam before We ordered two beers, two burgers, and nachos. When ordering the burgers, we specifically asked if they came with fries. We even used Google Translate to confirm, and the staff member said yes, fries were included. After a fairly long wait (despite there being very few customers), our food arrived without fries. When we asked about them, we were told burgers do not come with fries, but we could order fries separately and they would take about 7 minutes. When we explained that we had asked earlier and were told they were included, the staff member said the person who took our order his English was not very good, we told him we used google translate and he thought this was very funny. We said don’t worry about making new fries. We then went to eat the burgers and discovered they were completely cold. We called the staff member back as he was just waking away and asked him to feel the burger. He touched it and could feel it was cold and said he would get the manager. The manager did not speak English, so the same staff member spoke to Manager for a bit and then said they would heat the burger up. We explained we did not want an old burger reheated, we wanted a fresh one, as we were concerned about food safety. They refused and insisted they would only reheat the burger. I said I didn’t want to pay for cold food or reheated old food - I would pay for the 2x beer and leave Despite the food being cold and incorrect, they still insisted we had to pay for everything. I again said I would pay for the beers (which we had barely touched), but they continued to argue. I was very intimidated, by this time more staff were around us, I put 100,000 VND on the table, (which is more than the cost of the beers), and we walked out fast.

A pretty chill bar located at the end of the famous beer street in Hanoi. There was a live telecast of European cup and so we walked in to have drink and some snacks while watching the live telecast. Servers were friendly. We ordered the beef tacos and interestingly they were pretty good. Prices were reasonable and do take note that smoking is allowed inside the bar. There was a level two where a pool table was located. It wasn’t air-conditioned then when we visited.

The Factory 47 is quite close to beer street. They serve lebanese food too and it was quite quality food for my first time trying. Love it. With opened space made us felt comfortable and enjoy the wind and fresh air of Hanoi. Thank Richy!