Nosan Coffee & Tea - Coffee shop in Hanoi

We were the only customers. Server attitude terrible. Unhygienic way to prepare smoothie. Ambiance is okay. Rustic but a bit crowded and disarray. For sure you can find other cafes with much friendlier service.

Best cold brew I had in VIetnam. They have a great vibe and the staff couldn't of been better. We sat and talked motorcycles and coffee. 5 stars for sure. Everyone should pay them a visit when in Hanoi!

We came here two days in a row because we were so impressed by their mango tropical coffee and coconut coffee. The blends were very nice and not too sweet. The coffee shop is nicely decorated with many seating options and service was always quick. The second day we ordered the same but they turned out quite different - equally enjoyable but the inconsistency could be bothersome. First day had much more mango and barely any salt cream, second day was more coffee & salt cream than mango. I enjoyed having more salt cream but the mango flavour was mostly lost.

Nosan Coffee & Tea consistently delivers exceptional, high-quality beverages—from rich coffees to flavorful, thoughtfully prepared teas. The staff provides outstanding service, always friendly, attentive, and genuinely welcoming, which makes every visit feel special. The café itself is beautifully designed, with a warm and inviting atmosphere and stylish décor that creates the perfect setting for relaxing, studying, or meeting with friends. Overall, it’s a standout spot that excels in quality, service, and ambiance.

When I entered the cafe and asked for the food menu, the staff told me, "No food!" However, when I pointed to the food options on the menu, they changed their story to "Only Vietnamese food!" After I sat down, a bottle of water and two cups were placed on my table, even though I hadn't ordered them. When I asked the staff if the water bottle was free, they said yes. But looking around, every other customer had only one cup, and absolutely no one else had a whole bottle of water to themselves. In Vietnam, it’s common to get a small cup of water on a small wooden tray alongside your ordered drink, but they rarely serve you a whole bottle by default. On top of that, one of the staff members was making a lot of loud noises at the cash register. It’s a really lovely cafe, which makes this whole experience so disappointing. For travelers from abroad, I highly recommend always checking if something is truly free when it’s served without being ordered, and not just taking the staff's word for it. Also, I checked all the photos on Google Reviews, and there wasn’t a single picture of a whole water bottle being served to a customer. Instead, I noticed that those bottles were lined up on the kitchen counter where the staff works, and the staff would pour water from them into individual cups to bring to the customers. This just proves that you shouldn't blindly trust what the staff says. It’s always a good idea to check Google Reviews and the posted photos for yourself.