Good apartments in a great location. Very quiet and well-equipped with a comfy bed, washing machine, desk, and kitchen. There are plenty of hangers and a drying rack.The only downside was the balcony view (it was just a wall). However, the staff is very friendly and responds quickly. They also let us leave our luggage after check-out, which was a huge plus!
After searching many places, I finally found this amazing homestay, everyone is so kind and helpful. Hana and her crew are the best! The space is very clean, that something no negotiable for me. It has to be pristine. Is also in a very calm neighborhood. 20 minutes grab to go to the old quarters. I really feel comfortable in this space.
I had an amazing stay at this apartment in Hanoi. The place was fully equipped and extremely comfortable. Having a washing machine directly in the bedroom was very convenient, and the kitchen was well set up for cooking. The bathroom with a bathtub was perfect for relaxing after a long day, and the TV was a nice bonus for evenings in. The building also has secure, closed parking on the ground floor, which made me feel very safe. On top of that, the staff were absolutely adorable, very kind, helpful, and always smiling. I had a wonderful time here and would definitely recommend this apartment to anyone staying in Hanoi.
Everything was perfect! The host is also super friendly :) The apartments are big and spacious, and also quiet. If you want to go to the old city center you can take the local bus which is only a 5 min walk.
The place itself is not bad. The location is a bit strange and quite far from everything, but honestly, that’s not even the main issue.What really upset us was the check-in situation.We arrived on a sleeping bus after not sleeping the entire night. Before our arrival, the hotel messaged us asking what time we would come and said they would settle us in. I clearly told them we would arrive early in the morning. They replied: “Okay, no problem.”So we arrived early, exhausted, barely functioning and the receptionist immediately told us to leave and come back at 14:00. No apologies, no attempt to help, nothing. Just “go walk around.”After traveling all night, this was the last thing we expected especially after they had already confirmed early arrival wouldn’t be an issue.If early check-in isn’t available, just say so. Don’t promise something and then pretend the conversation never happened.The hotel is fine, but the attitude and lack of basic consideration really ruined the first impression.
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